Tax & Billing Policy

PromptChainr is operated by:

If you have any questions about this policy, you can contact us at: support@promptchainr.ai

This policy applies to:

• Subscriptions to the PromptChainr SaaS platform
• Run packs or add-ons used to purchase additional AI usage within PromptChainr

All of these are referred to collectively as the "Services."

All prices on our website and in the app are listed in United States Dollars (USD) unless explicitly stated otherwise.

Unless indicated as "tax included," prices are shown exclusive of any applicable taxes (for example, sales tax, VAT, or GST).

PromptChainr is an early-stage SaaS product operated from the United States.

We currently do not collect or remit sales tax in most jurisdictions, because our revenue levels are below the economic nexus thresholds that would require tax registration and collection in those locations.

For customers in jurisdictions where we are not yet required to collect tax, you may be responsible for self-assessing and paying any applicable taxes (such as use tax or VAT) directly to your tax authority.

As our business grows and our obligations change, we may begin collecting and remitting taxes in specific states, countries, or regions. When that happens, you may see:

• Tax line items (for example, "Sales tax," "VAT," or "GST") added at checkout or on your invoice, and
• Updates to this Tax & Billing Policy to reflect where we are registered and collecting tax.

We use Stripe as our payment processor.

Stripe may use your billing address, payment method, and IP address to determine your location for tax purposes.

When we begin collecting taxes in certain jurisdictions, Stripe will calculate the applicable rate and display it as a separate line item on your invoice or receipt.

At this time, we use Stripe primarily to monitor where we may be required to collect taxes in the future. We will update this policy before we begin actively charging tax in any new jurisdiction.

If you are located outside the United States:

• Our prices currently do not include VAT, GST, or similar indirect taxes unless explicitly stated.
• Depending on your local laws, you may be responsible for self-assessing and paying any VAT, GST, or similar tax directly to your tax authority.

In the future, if we register for VAT/GST in your country or region, we will:

• Start charging the applicable tax at checkout, and
• Show it as a separate tax line on your receipt.

For each successful charge, Stripe will generate a receipt that includes:

• The product or plan purchased
• The amount charged
• Any taxes charged (if applicable)
• The date and payment method

For recurring subscriptions, you will be billed automatically at the beginning of each billing period until you cancel.

If you need a more detailed invoice (for example, for your accounting or employer reimbursement), contact us at support@promptchainr.ai and we'll be happy to help.

Subscriptions: Subscription fees are non-refundable once a billing period has started. If you cancel, you retain access until the end of your current billing period. We do not provide partial refunds for unused time.

Run packs: Purchased runs are non-refundable once added to your account. Unused runs remain available until used, regardless of subscription status.

Exceptions: We may, at our sole discretion, offer refunds or credits in cases of:

• Service outages lasting more than 24 consecutive hours
• Billing errors caused by our systems
• Legal requirements in your jurisdiction

To request a refund, contact us at support@promptchainr.ai within 14 days of the charge.

We may update this Tax & Billing Policy from time to time, for example when:

• We register to collect tax in new states, countries, or regions
• Tax rates or rules change
• Our billing practices evolve

For material changes, we will provide at least 14 days' notice by posting the updated policy and updating the "Last updated" date.

Your continued use of PromptChainr after the notice period means you accept the revised policy.

If you have questions about how taxes apply to your specific situation, please contact your tax advisor.

If you have questions about how we handle billing or what appears on your invoice, reach out anytime at: support@promptchainr.ai